Shipping policy
Processing Time Orders are processed within 2-5 business days after payment confirmation. Please note that processing times may be longer during peak seasons or promotional periods.
Shipping Times
- South Africa: 7-15 business days
- Delivery times are estimates and not guaranteed
Shipping Method Products are shipped directly from our suppliers via standard international shipping services. Tracking information will be provided once available.
Tracking You will receive tracking information via email once your order ships. Please allow 24-48 hours for tracking to update.
Customs & Duties For international orders, customers are responsible for any customs fees, duties, or taxes imposed by their country.
Delivery Issues If you haven't received your order within the estimated timeframe, please contact us at [your email] with your order number.
Lost or Damaged Items Contact us within 7 days of delivery if items arrive damaged or if your package is lost.